TetraD
Support

How can we help?

Get support with bookings, changes, and vehicle questions. We reply quickly, usually within one business day.

Customer support available for all rentals
Mon–Sat: 9am – 7pm | Sun: 10am – 4pm
Customer support agent assisting a driver at a car rental counter
AssistanceAvailable

Talk to a real person about your booking, pickup, or any question about our vehicles.

Booking Help

Reserve, change, or cancel your rental online or by phone.

Vehicle Questions

Ask about models, features, and what fits your trip.

Fast Replies

Our team responds within one business day.

Guide & Terms

Clear terms, rentals without surprises.

Find answers about deposits, insurance, pick-up and included equipment so you can drive with confidence.

$0charged upfront

Deposit without charge

Hold placed temporarily, released when you return the car

100%included as standard

Insurance options included

Basic liability coverage included with every rental

< 45 minaverage response

Roadside assistance

Quick repair or direct vehicle swap across the city

A bank pre-authorization is placed when you pick up the car: $300 for a standard car and $800 for a premium or SUV. The amount is not charged to your account. The hold is released automatically when the vehicle is returned in good condition.

A specific question?

Need a child seat, a longer rental period or a special request? Our team will reply to you directly.

Mon-Fri 8am-6pm | Sat 9am-2pm
Ready to drive?

Book your car online

Choose your vehicle and reserve your dates in about 2 minutes.

See available fleet
Get in Touch

Contact Our Team

Have a question about a booking or our fleet? Send us a message and a member of our team will get back to you.

OPEN: MON-SAT 9AM-6PM

Send Us a Message

We read every message and aim to reply within one business day.

Email Us Directly

Reservations Teamreservations@tetradcarsrentals.com

Bookings, changes and availability

Customer Supportsupport@tetradcarsrentals.com

Help with an existing rental

Visit or Call Us

  • 123 Main Street, Your City
  • (555) 678-9012
  • Mon-Fri: 9am-6pm, Sat: 10am-4pm

Follow Us

YouTube@TetraDRentals

Vehicle walkarounds and driving tips

Instagram@TetraD

New arrivals and fleet photos

X (Twitter)@TetraDHQ

Service updates and office news

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